Engagement Starts Before Day One:
Alumni engagement should begin well before students arrive on campus. JJ emphasises that it can start as early as a year before, during inquiry stages and pre-application activities, like open days and outreach programs.
Collaboration with Student Societies:
Student societies play a crucial role in shaping students’ experiences. By forming alumni societies that mirror student groups, alumni teams can create opportunities for mentorship and post-graduation networking, as Yassin suggested.
Targeted Engagement:
Yassin noted that targeting specific alumni to mentor current students, especially international students or those facing challenges like time poverty, can build stronger connections and improve students’ sense of belonging at the university.
Connecting Alumni with Specific University Programs:
Alumni teams can collaborate with widening participation and outreach programs to create opportunities for early engagement. Programs like Newcastle’s partners scheme can benefit from alumni involvement, offering students relatable role models.
Earning vs. Enjoying:
Modern students are more likely to work while studying, and this “earning” aspect can dominate their university experience, reducing time for extracurriculars. Universities and alumni teams need to find ways to engage with students who may have less free time but still need support.
Fear of Joining In (FOJI):
JJ highlighted a new trend where students, especially post-pandemic, experience a “fear of joining in.” Alumni engagement should address this lack of confidence by offering welcoming opportunities that cater to diverse student needs and challenges.
Addressing Negative Experiences:
For alumni who had a less-than-ideal experience, both JJ and Yassin agreed that involving them in improving the student experience for future generations is a powerful way to re-engage them. Listening to their concerns and providing opportunities for positive change can turn disgruntled alumni into advocates.